Updated help layout

A cleaner help page that matches the app better

This version drops the dark landing-page style and uses the lighter sciOAISIS shell, simple cards, clearer sections, and more useful examples for everyday work like policy lookup, chat use, folders, and document ingestion.

To learn more about how OAISIS integrates company data with AI click here

Plain-language guidance Policy search examples App-style navigation

What users usually come here for

Finding the right policy or handbook section quickly.
Understanding what a result means and where it came from.
Learning how folders, uploads, and chat history work.
Troubleshooting login or session issues without guessing.

Ask better questions

Use the document or policy name when you know it.
Ask for the exact thing you want back: summary, bullets, steps, dates, or source lines.
Say who the answer is for, such as staff, student, or instructor.

Example: “Find the cancel before start policy in the RDPN Student Handbook 2025 and explain it in plain language.”

Use folders and history

Keep chats grouped by topic so follow-up questions stay organized.
Use folder filters when a project starts getting busy.
Rename chats clearly so they are easy to find later.

Tip: Create separate folders for policies, AMP work, UKG work, and testing.

Upload and ingest files

Upload source files when you want sciOAISIS to answer from your material.
Ingest is for indexing and retrieval, not just attachment storage.
Large files can take a moment before they are ready to search.

Best use: handbooks, policy PDFs, procedures, forms, and internal guides.

Quick links

Open main app Sign in again Start a new chat

Common prompt patterns

“Summarize this policy for a student.”

“What page is this on, and quote the key condition?”

“Compare this year’s handbook wording to the prior version.”

Troubleshooting

I am not signed in

If you are redirected to Microsoft, the session likely expired.
Sign in again and refresh once if the page still looks anonymous.

The answer looks incomplete

Ask for the source, page, or document section directly.
Try naming the handbook, policy, or date range in the prompt.

Uploads are not showing up

Wait a moment for ingest to finish on larger files.
Confirm the file type is one your workflow expects.

Session or OAuth issues

Try a fresh browser window or clear site cookies if login loops.
Use the correct sciOAISIS path rather than an old bookmarked URL.